RN Registered Nurse – Long Term Care | New Jersey
June 9, 2017Hospital Complaint Reviewer – Onsite Investigator
June 9, 2017
Horizon Healthcare Staffing
Description
JOB TITLE: Sr. Program Review Associate (LTC Surveyor/Investigator)
GENERAL RESPONSIBILITIES:
This individual will perform onsite surveys of nursing homes inclusive of interviewing facility staff, family and residents while adhering to regulations during the survey process.
JOB DUTIES:
- Participate in performing annual certification, re-certification, state monitoring and off hour surveys at nursing homes to assure compliance with Federal and State regulations.
- Investigate all allegations of abuse, neglect, Quality of Care and Resident Rights, as necessary. Assess clinical intervention and evaluate patient responses to care plans including patient interviews; staff interviews; chart reviews; observation of care and assessments of the physical plan to assure that patient care was consistent and appropriate.
- Prepare written reports of investigative findings and prepare Statement of Deficiencies when necessary.
- Participate in conducting emergency surveys at skilled nursing facilities (SNF’s)
- Participate in State monitoring during Immediate Jeopardy situations.
JOB QUALIFICATIONS:
- Strong interpersonal skills are desirable to facilitate positive customer satisfaction in situations that are adverse or in controversy.
- Ability to work independently with minimal supervision.
- Excellent oral and written communication skills.
- Ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
- Ability to travel to on-site facility review assignments.
EDUCATION & EXPERIENCE:
- NYS Licensed RN and a graduate of an approved, registered professional nursing program, required. A Bachelor’s degree in Nursing, preferred.
- A minimum of three (3) years of clinical long-term care nursing home experience, required.
- A minimum of two (2) years administrative/supervisory experience in a nursing home or other long-term care facility with experience in complaint reporting and investigation, required.
